Our friendly customer service representatives are available Monday to Friday, 9am to 6pm ADST.
The EarthCo brand is representative of products that are of high quality, functional, stylish and affordable, and are made from materials that are non-toxic and environmentally sustainable. Products that don’t cost the Earth!
Costs of shipping items purchased in the EarthCo online store will be advised at time of check out. We aim to ship items to you within 1-10 business days, depending upon the address. At the moment, EarthCo only ships within Australia through a third party carrier, usually Australia post. Estimated delivery times commence from the date the order is shipped, not when the order is received.
All title in and risk to products will pass to you upon delivery to the third party carrier by EarthCo. A signature may not be required to receive your purchased item. However, if a safe location cannot be found to leave your parcel then it may be taken to your local post office or mail centre for you to pick up. In that case a notification card will be left advising you where to pick up your parcel.
If you do not receive your parcel within the estimated delivery time, check at your local post office or mail centre or the courier's website to see if they are holding it for you in case your notification card was lost or forgotten.
© 2017 Asset Trading Group Pty Ltd (ACN 132 380 799) trading as EarthCo.com.au. All Rights Reserved.
All prices are in Australian Dollars (AUD)